Baggage

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Baggage

1. Which routes have baggage restrictions by weight?
All routes have baggage restrictions by weight.

2. Which routes have baggage restrictions on number of pieces?
Routes between the US and China and Canada and China have baggage restrictions by number of pieces.

3. What are the baggage restrictions by weight?
For flights between the US and China and Canada and China, economy class passengers are entitled to two pieces of baggage and the weight allowance for each piece is 25kg (50 lbs). Business class passengers, first class passengers, gold card members and silver card members are entitled to two pieces of baggage and the weight allowance for each piece is 32kg (70 lbs). Platinum card members are entitled to three pieces of baggage and the weight allowance for each piece is 32kg (70 lbs).

For all domestic and international flights (except routes between the US and China and Canada and China), passengers holding adult-fare or half-fare tickets are entitled to a free baggage allowance of 40kg (88 lbs) for first class, 30kg (66 lbs) for business class and 20kg (44 lbs) for economy class.

4. What are the baggage restrictions for first and business class passengers on routes between the US and China and Canada and China?
For first and business class passengers, two bags per passenger may be checked free of charge. The maximum dimensions of each piece should not exceed 158cm (62 inches) and should not weigh more than 32kg (70 lbs).

5. What are the baggage restrictions for economy class passengers, child passengers and infant passengers on routes between the US and China and Canada and China?
For adults and children in economy class, two bags per passenger may be checked free of charge. The maximum dimensions of each piece should not exceed 158cm (62 inches) and should not weigh more than 23kg (50 lbs). The maximum dimensions of two pieces combined should not exceed 273cm (107 inches).

Infant passengers paying 10% of the adult fare are allowed to check one bag free of charge and the maximum dimensions should not exceed 115cm (45 inches). A baby stroller (if able to fold) or carrying basket may be checked free of charge.

6. How does Air China find lost baggage?
Air China uses the “WT System” which does an automatic search for 24 hours after the bags are reported lost. Any findings will be communicated immediately to the passenger. Air China will also contact the Air China office at the original departure location and any transit locations to begin searches through other channels.

7. What is the compensation policy if baggage is lost or damaged on a flight between US and China and Canada and China?
Your flight qualifies under the international transportation policies of the Montreal Convention, which states the baggage compensation limit is 1000 special withdrawing rights for each passenger. A special withdrawing right refers to the special withdrawing right regulated by the International Monetary Fund and one (1) special withdrawing right is valued at 1.37 dollars of which the exchange rate is floating. Baggage compensation shall be confirmed according to related regulations of baggage transportation for Air China.